1. About the App

EUAE Agent helps authorized operators manage EVENING’s social media accounts, organize content and interactions, and support customer communications.

The features available for each platform depend on the integrations enabled and the permissions granted. Not all features described in this policy are currently active.

2. Information We Collect

When an authorized user connects a Facebook, Instagram, or Threads account, we may receive the following information through Meta’s APIs, subject to the permissions granted:

• Account identifiers, usernames, display names, and other available profile information.
• Information about connected Facebook Pages and professional Instagram accounts.
• Posts and other content, including text, identifiers, timestamps, links, and media information.
• Comments, replies, mentions, and associated author information.
• Messages and related conversation information, only where a supported messaging integration is enabled and authorized.
• Engagement statistics and account or content insights, where authorized.
• Access tokens and technical information needed to maintain authorized connections.

We may also process technical logs, including request timestamps, processing results, and error information.

We do not request or store social media account passwords.

3. How We Use Information

We use information to:

• Display and organize content and interactions associated with connected accounts.
• Collect and store comments and replies for review by authorized operators.
• Support customer communications and account management.
• Publish content, send replies, or moderate interactions when the relevant feature is enabled and authorized.
• Plan content and support the promotion of EVENING’s own products and social media accounts.
• Evaluate content performance using aggregated and, where possible, de-identified statistics.
• Prevent duplicate records and maintain reliable synchronization.
• Troubleshoot errors, protect access, and maintain the App.
• Respond to privacy requests and meet applicable legal obligations.

We do not sell personal information or use information received through Meta’s APIs for data brokerage.

We do not use collected comments or messages to create advertising audiences or send unsolicited promotional messages. Any future use for personalized advertising or direct marketing would require a separate assessment of applicable permissions, notices, and consent requirements.

We do not use information received through Meta’s APIs to train general-purpose artificial intelligence models.

4. Access and Service Providers

Access to information is limited to authorized personnel and service providers supporting the operation of the App.

These providers may supply hosting, cloud databases, storage, workflow automation, maintenance, and security services. They may process information as necessary to provide those services on our behalf, subject to applicable contractual and legal requirements.

We may also disclose information when required by law or when necessary to establish, exercise, or defend legal rights.

5. Storage and International Processing

Information is stored in databases and other infrastructure used to operate the App.

Depending on the location of our service providers and infrastructure, information may be processed outside your country, including outside the United Arab Emirates.

Where required by applicable law, we apply appropriate safeguards to international transfers.

6. Data Retention

We retain information while it remains necessary to manage connected accounts, support customer communications, maintain the App, or meet applicable legal obligations.

We periodically review whether continued retention is necessary and delete information that is no longer required.

Access tokens are retained only while needed for an authorized connection. If authorization is revoked, we stop using the affected connection.

Disconnecting an account does not necessarily delete information already stored by the App. You may request deletion as described in Section 9.

7. Security

We use reasonable technical and organizational measures to protect information, including access restrictions and secure handling of credentials.

No method of transmission or storage can guarantee absolute security.

8. Your Choices and Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing.

You may revoke the App’s access through the relevant Facebook, Instagram, or Threads settings.

To exercise your rights, contact hello@evening.store. We may request information reasonably necessary to verify your identity or your authority over a connected account.

9. How to Request Data Deletion

Email hello@evening.store with the subject “EUAE Agent — Data Deletion Request”.

Please include:

• The platform concerned: Facebook, Instagram, or Threads.
• Your username, profile URL, or connected Page identifier.
• Whether your request concerns all associated information or specific records.

Do not send passwords or access tokens.

After verifying your request, we will delete the relevant information from the App’s active systems without undue delay, unless retention is required or otherwise permitted by applicable law. Where information must be retained, we will explain the reason where legally permitted.

Residual copies may remain in backups until those backups are overwritten or expire under the relevant retention schedule. Such copies are not used for routine operations.

Deleting information from the App does not delete the original content held by Facebook, Instagram, or Threads. To remove that content, use the relevant platform’s tools.

10. Changes to This Policy

We may update this policy when our features, processing practices, or legal obligations change.

The current version will be published on this page with an updated revision date. Where required, we will provide additional notice of material changes.

11. Contact